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FREQUENTLY ASKED QUESTIONS

  • How do I get in contact?
    We'd love to hear from you at info@elusa-drinks.com
  • Whats the status of my order?
    Please refer to your 'my account' section for the status of your order or check your email confirmation.
  • My orders not arrived?
    You've ordered a product and it's not arrived.. please contact us at info@elusa-drinks.com with your order confirmation number and we'll get back to you asap.
  • How do I qualify for free shipping?
    If your total order value is above £50, free shipping will automatically be applied at checkout. N.B. Free shipping is limited to orders below £300.
  • Do we ship internationally?
    At this time Elusa ships to the UK (England, Scotland, Wales, Northern Ireland) only.
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